1. 1. Information We Collect
We collect information you voluntarily provide when using our website inquiry forms, contacting us via WhatsApp, or speaking with our support desk. This includes your name, contact phone/WhatsApp number, email address, travel dates, number of guests, and general accommodation preferences. Strict Identification Privacy Safeguard: We NEVER collect, ask for, or store Aadhaar Card numbers, Passport numbers, or any sensitive government photo identification numbers. Guests must present their own original photo ID directly to hotels at check-in and to forest reception gates for their self-booked permits.
2. 2. How We Use Your Information
Information collected is used solely for legitimate travel coordination purposes: to respond to your inquiries, coordinate hotel/resort reservations, arrange private cab transfers, and design customized holiday itineraries. We do not book or sell safari permits, and we do not sell, rent, trade, or monetize your personal information to third parties for marketing purposes.
3. 3. Google Analytics 4 (GA4) & Advertising Measurement
Our website utilizes Google Analytics 4 (GA4) to understand how visitors interact with our content and navigate pages, allowing us to improve service usability. Additionally, we use Google Ads conversion tracking and measurement tags (deployed via Google Tag Manager) to evaluate campaign effectiveness when users perform specific actions, such as submitting an inquiry form, calling our desk, or starting a WhatsApp conversation. These services use cookies and pseudonymous device identifiers. Strict Privacy Safeguard: In compliance with Google's Advertising & Analytics Policies, we DO NOT transmit any Personally Identifiable Information (PII) — including your full name, phone number, email address, or government ID numbers — to Google Analytics or Google Ads measurement tags.
4. 4. Cookies & Web Tracking Technologies
Cookies are small data files placed on your device to ensure website functionality and analyze aggregated traffic patterns. You may choose to decline, disable, or delete cookies at any time through your internet browser preferences (such as Chrome, Safari, Edge, or Firefox). Doing so will not restrict your access to the core information and inquiry forms on our website.
5. 5. Third-Party Data Sharing for Booking Fulfillment
To fulfill your requested travel arrangements, certain guest details must be shared with operational partners: Guest names, contact phone numbers, and arrival schedules are shared with partner hotels, wildlife resorts, or taxi operators solely to confirm reservations. We do not collect government ID numbers and do not submit applications on government portals on your behalf. All third-party sharing is strictly limited to the data necessary for hotel and transport fulfillment.
6. 6. Data Security & Storage
We implement appropriate administrative, technical, and physical safeguards (including SSL encryption across all website communications) to protect personal data from unauthorized access, loss, alteration, or disclosure. While we take every reasonable measure to protect your data, no internet transmission or electronic storage method can ensure absolute security.
7. 7. User Rights & Contact for Privacy Requests
You have the right to request access to, correction of, or deletion of your personal details stored in our inquiry records at any time. If you have questions regarding this Privacy Policy, wish to exercise your data rights, or want your contact details removed from our records, please reach out to our privacy coordinator at sasangirtour@gmail.com or call our support desk at +91 73830 11739. Office Address: 329, Leonard Square, Yogi Chowk, Surat - 395010, Gujarat, India.